Masterlinq integrates with Lightspeed and Ascend systems, enabling your store’s available inventory to sync with the appropriate Shopify location. For Lightspeed users, pricing is also synced, ensuring consistency across platforms. Below are the key points and troubleshooting tips to help you manage this integration effectively.
Key Points of Masterlinq Integration
Connection Points for Inventory Sync
Items in the Masterlinq Catalog:
For products in the Masterlinq catalog (e.g., SRAM chains), the UPC/EAN serves as the connection point between your POS system and Shopify.
Items Not in the Masterlinq Catalog:
For items not included in the Masterlinq catalog (e.g., shop merchandise, complete bikes), the systemSku will act as the connection point.
Ascend Users: For these items, the Store SKU will be used as the connection point.
Troubleshooting Inventory Syncs
To ensure accurate inventory syncing between your POS system and Shopify, follow these troubleshooting steps:
Verify SKU Matching
Check that the Shopify SKU matches the POS SKU exactly. Any discrepancies may prevent proper syncing.
Activate All Locations
Confirm that all relevant store locations are activated in the product listing on Shopify. This ensures inventory is synced to the correct Shopify locations.
By adhering to these guidelines and troubleshooting steps, you can maintain an accurate and efficient inventory sync between your Lightspeed or Ascend system and Shopify.