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Processing, Editing Address, or Canceling, a Pre-Populated QBP Dropship Order(s)
How to Process a Pre-Populated QBP Dropship Order Login to QBP . Click "No Active Cart," Â then "View All Carts" Â to access pending...
Masterlinq Support
5 minutes ago2 min read
0
How to Locate a Tracking Number if Not in Shopify
In some cases, when a shop has generated a direct ship order to QBP, HLC, or JBI, the tracking number may not automatically upload from...
Masterlinq Support
9 minutes ago2 min read
0
How to Find Which Warehouse Shipped an Order
By following these steps, you can easily determine which warehouse fulfilled and shipped a particular order. Obtain the Order Number:...
Masterlinq Support
12 minutes ago1 min read
0
How to Process Orders via Masterlinq and Submit the Parts to Each Vendor
Follow these steps to process orders efficiently through your Masterlinq account. Preparation Steps Before starting the process, ensure...
Masterlinq Support
Mar 122 min read
28
Creating a Drop Ship Order in HLC
Follow these steps to efficiently create a direct ship order in HLC. Step 1: Access HLC and Masterlinq Open HLC Â in your browser and log...
Masterlinq Support
Mar 122 min read
8
Creating a Drop Ship Order in JBI
Follow these steps to efficiently create a drop ship order in JBI. Step 1: Access JBI and Masterlinq Open JBI Â in your browser and log in...
Masterlinq Support
Mar 122 min read
9
Masterlinq Reno Fulfillment Service Setup Checklist
Welcome to Masterlinq! This checklist will help you get started with daily orders and Reno orders from Masterlinq in Reno. Please ensure...
Masterlinq Support
Mar 121 min read
11
Masterlinq: Building the Next Generation of Bike Shops
In recent years, the bicycle retail industry has undergone a significant transformation, driven by evolving consumer preferences and...
Masterlinq Support
Feb 253 min read
85
Recommended Shopify Apps
While Shopify has robust features built directly into their platform, many users utilize apps to extend the functionality of their store....
Masterlinq Support
Feb 51 min read
27
POS Sync - What To Know
Masterlinq integrates with Lightspeed and Ascend systems, enabling your store’s available inventory to sync with the appropriate Shopify...
Masterlinq Support
Jan 271 min read
27
How to prevent an item from updating (price, tags, etc.)
How to prevent an item from updating on the Masterlinq product sync.
Masterlinq Support
Jan 151 min read
19
How to place Reno orders with QBP, BTI, and HLC.
Learn the process of creating bulk orders for Masterlinq Reno.
Masterlinq Support
Jan 102 min read
72
New Account Setup
Welcome to the Masterlinq new account setup guide. Once you have created your login and shop profile, please follow the outlined steps to...
Masterlinq Support
Aug 13, 20242 min read
78


Shopify Custom App Setup
A quick guide on installing Masterlinq as a custom Shopify app.
Masterlinq Support
Aug 13, 20241 min read
47
Account Settings: Lightspeed
The Lightspeed Settings  tab allows you to configure your integration with Lightspeed and Shopify, providing control over inventory...
Masterlinq Support
Feb 6, 20242 min read
55
Account Settings: Shopify
The Shopify Settings  page allows you to configure your product feed and syncing options with Masterlinq. Below is a detailed description...
Masterlinq Support
Feb 6, 20242 min read
48
Account Settings: HLC
The HLC Settings  page allows you to configure your connection with HLC and set up the preferred method for processing orders. Below is a...
Masterlinq Support
Feb 6, 20242 min read
47
Account Settings: Inventory
On the Inventory settings page, you can toggle on/off specific suppliers. By removing a supplier, items from this supplier will be...
Masterlinq Support
Feb 6, 20241 min read
29
Account Settings: QBP
QBP Settings are critical to ensuring your Masterlinq app runs with the proper permissions needed. Follow the guide below to know what is...
Masterlinq Support
Feb 6, 20242 min read
114
Account Settings: Fulfillment Settings
If you need to change your fulfillment model, you can do so on the "Fulfillment Settings" tab on your account settings. Select from the...
Masterlinq Support
Feb 4, 20241 min read
20
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